Privacy
Last updated October 7, 2026
This page explains what information Customer Contact Solutions ("CCS", "we") collects for the Restaurant Toolbox at customercontactsolutions.ca, why we collect it, and what you can do about it.
What we collect when you join
- Your name, email address and mobile phone number
- Your restaurant's name, type, cuisine and website
- Your choice about receiving emails from us
- Which link or person you joined through (for example a partner, an ad or an email), so we know which channels work
How we use it
- To set up your membership and send your welcome email and login link
- To send emails about your tools, new tools and tips, and about CCS services, if you said yes. Every email has an unsubscribe link
- To contact you about your membership, for example when your free year is ending
- To improve the toolbox and decide which tools to build next
We don't sell your information.
Where it's kept
Your membership details are kept in the customer system we use to manage memberships and send email and text messages. Our website keeps a scrambled (hashed) version of your email address and your membership status, so it can check that you're a member when you log in. It doesn't store your email address itself.
What you enter into the tools
Most tools save what you type only in your browser, on your device. We can't see it, and it stays there until you clear it.
A few tools need to share information between devices or with your guests, so what you enter is kept on our server:
- 86 Board and Fridge Temp Log: the items and temperature records you add, so your staff screens stay in sync
- Staff Availability: your team name and the availability and time-off requests your staff send
- Photo Drop and Private Feedback: your restaurant's name and email address. The photos and messages your guests send are emailed to you
- Card Fee Checker: statements you choose to upload are sent to CCS for a free review and deleted from our server after a short time
- Free Website Rebuild and Accessibility Widget: the details you send with your request, which are sent to CCS
Cookies
When you log in, we save one small cookie on your device that keeps you logged in for up to 180 days. We use it only to check your membership. Log out anytime from the toolbox to remove it.
Our pages also use the Meta Pixel from Meta (the company behind Facebook and Instagram). It tells us which of our pages you visit and when you join the toolbox, so we can measure our ads and show them to people who have visited. Meta may set its own cookies to do this. You can manage the ads you see from Meta in your Facebook or Instagram ad settings, or block these cookies in your browser.
Your choices
- Unsubscribe from emails using the link at the bottom of any email
- Reply STOP to any text message to stop texts
- Ask us to see, correct or delete the information we have about you by emailing support@customcontactsolutions.com or calling (226) 455-0335
Contact us
Customer Contact Solutions
London & Toronto, Ontario
support@customcontactsolutions.com · (226) 455-0335
If we change this page, we'll update the date at the top.